Release of Information

Back to Patients and Visitors

For a Patient

At Clarinda Regional Health Center we offer an online records request service that verifies your identity by asking for a photo of your driver’s license, which you can take via webcam or smart phone. There is no additional charge to use this service. Please use Chrome, Firefox or Safari for your web browser.


Request Your Medical Records Online


To have a copy of your medical records sent to another medical facility, please request to have your records released to a specific provider outside our organization by using the online form  below or alternatively, you can print and mail or fax this form to make a records request. Send the completed paper Authorization form to:


Clarinda Regional Health Center
Attn: HIM Department
220 Essie Davison Drive
Clarinda Iowa, 51632


Fax: 712-542-8346

mailto:roi@saint-lukes.org

mailto:roi@saint-lukes.org

E-Mail: medicalrecords@clarindahealth.com


Request To Have My Records Released


If you have any questions or issues using these tools to request or release your medical records, please contact our HIM department at 712-542-8302. At the bottom of the page you can watch a short video on how to use our new medical records request tool works!



For Medical Providers

At Clarinda Regional Health Center we offer an online records request that allows for your medical providers to access your medical records for continuity of care. You must be a medical provider to use this specific online records request feature. There is no additional charge to use this service. Please use Chrome, Firefox or Safari for your web browser.


Request a Patient's Medical Records


Use our Online Patient Portal tool to access your Health Information:

CRHC also offers secure electronic health record portal to help patients understand and manage their care. That Patient Portal option, MyCareCorner, provides immediate access to your medical records like:


  • Upcoming Appointments
  • Lab Results
  • Medications
  • Immunization records
  • and more
Log In or Sign up For MyCareCorner




Release of Information FAQs


  • How do I get a copy of my medical records?

    You can use the button provided above labeled "Request Your Medical Records Online" which will take you to our new platform that makes filling out the necessary information easier than ever! Your records will be provided to you via email or mail through this option. 


    You can also access many of your medical records online by signing up for our Patient Portal account through MyCareCorner. Learn more about that option here. 


  • How can my provider at another healthcare facility get my medical records?

    1. Your doctor’s office can contact us directly to obtain your medical records by calling 712-542-8302. 


    2. Your doctor’s office can be faxed records that you personally request. You must still submit the appropriate authorization form, making sure to include the physician’s name, mailing address, phone number, and fax number.

    Please note that a new form must be completed for each physician to whom you need your medical records mailed or faxed.


    3. Lastly, a medical provider can also request your records themselves for continuity of care reasons by going to the “For Medical Providers” section on the website and clicking the button to request a patient’s medical records. 


  • Can someone else pick up my medical records if I am not able to?

    If you need another individual to pick up the copy of your records, you should record that person’s name in the authorization. That person may then pick up any copies AFTER producing a valid picture ID so that we can verify their identity.

  • How long will it take to get a copy of my medical records?

    It varies but is typically processed within five (5) business days. If you have already filled out the necessary information and still do not have your records, please contact the HIM office by calling 712-542-8302.

  • How are the copies of my records sent to me or how do I pick them up?

    There are several ways to get your medical records. First, in the questionnaire above, let us know how you want to receive them. By using the link above you can have them emailed or mailed. 


    If you stop by in person and opt to fill out the paperwork instead of the online questionnaire above, we may be able to provide you with a few records within minutes. An example might be lab draw results or records from a specific doctor's visit. For larger requests or to release your entire medical history you will need to use the questionnaire above and will receive your records via your preferred method within five (5) business days. 

  • How much will it cost me, your patient, to obtain my medical records?

    There is no cost for a patient to obtain their own medical records. 

  • How can I check the status of my medical record request?

    Please feel free to contact CRHC's HIM department to check on the status of your request. 


    HIM Department Hours:

    Monday - Friday from 8:00 am - 4:30 pm

    Phone: 712-542-8302


    After-hour calls will be returned within the next business day.